HubSpot Knowledge Base

Troubleshoot the HubSpot mobile app

Written by Public API | Jan 1, 1970 12:00:00 AM

If you're having an issue while using the HubSpot mobile app, the following troubleshooting steps may help to resolve it.

Log out of the app and log back in

  • Open the HubSpot app on your device.
  • To access Settings, tap Menu in the bottom navigation menu, then tap the account name in the left sidebar.
  • Tap the account name under Account.
  • Tap Logout. In the dialog box, tap OK.
  • Enter your login credentials, then tap Log in.

Download the latest version of the app

Uninstall and reinstall the app

Restart/turn your device off and on

Restarting your device, or turning it off and on, may help to resolve your issue.