Edit the default font for your CRM emails

A user with Account Access permissions can set the default font size, color, and size for all emails sent from a record in the CRM. Set the default to ensure that every CRM email sent from your account is consistent in style and appearance. The default font settings apply to every email sent from the CRM and cannot be adjusted on a per-email basis.

Please note: the default fonts set here do not override the fonts used in templates, snippets, CRM email signatures, or marketing email default fonts. If you use the quick reply editor to respond to a visitor in the conversations inbox, the default font will not apply.

• In the left sidebar menu, navigate to Account Defaults.
• Click the User Defaults tab.
• In the Email section, set up your default font style, size, and color:
  • To select a default font, click the Font dropdown menu. You can use any of the fonts listed in the dropdown menu, but you cannot add a custom font.
  • To adjust the font size, click the Font size dropdown menu.
  • To set the default font color, click the color next to the font size field and use the color gradient to select a color.

• Click Save.