After connecting your LinkedIn Ads account to HubSpot, your existing LinkedIn Lead Gen ads will automatically appear on your HubSpot ads dashboard. If you encounter any issues when syncing leads from your Lead Gen ads, follow the instructions below.
If you're unable to enable your LinkedIn Ads account for lead syncing, it may be a permissions issue. Ensure that you have the required page-level permissions.
If you've enabled your LinkedIn Ads account but leads aren't syncing as expected, try the troubleshooting steps below.
Depending on which attribution report you've selected in the ads dashboard, some synced leads may not display.
For example, the First form submission attribution report will only show the contacts who were created as a result of filling out a lead form. If a contact existed in your account before converting on a lead form, they would not display with First form submission selected.
If some leads appear to be missing, navigate to your contacts and search for them by email address. Synced leads will have an ad event and lead ad form submission event on their contact record timeline, which you can use for list and workflow segmentation.
Marketing Hub Professional and Enterprise customers can use the All form submissions attribution report to see all leads that have synced from their lead ads.