Published on November 1, 2017
Financial Highlights:
Revenue
Operating Income (Loss)
Net Income (Loss)
Balance Sheet and Cash Flow
Additional Recent Business Highlights
"Q3 was yet another strong quarter for
Business Outlook
Based on information available as of
Fourth Quarter 2017:
Full Year 2017:
Conference Call Information
Following the conference call, a replay will be available until
About
The tables at the end of this press release include a reconciliation of generally accepted accounting principles ("GAAP") to non-GAAP operating income (loss), operating margin, subscription margin, expense, expense as a percentage of revenue, net income (loss), and free cash flow for the three and nine months ended
Cautionary Language Concerning Forward-Looking Statements
This press release includes certain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, including statements concerning our financial guidance for the fourth fiscal quarter of 2017 and full year 2017, our position to execute on our growth strategy in the mid-market, and our ability to expand our leadership position and market opportunity for our inbound platform. These forward-looking statements include, but are not limited to, plans, objectives, expectations and intentions and other statements contained in this press release that are not historical facts and statements identified by words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates" or words of similar meaning. These forward-looking statements reflect our current views about our plans, intentions, expectations, strategies and prospects, which are based on the information currently available to us and on assumptions we have made. Although we believe that our plans, intentions, expectations, strategies and prospects as reflected in or suggested by those forward-looking statements are reasonable, we can give no assurance that the plans, intentions, expectations or strategies will be attained or achieved. Furthermore, actual results may differ materially from those described in the forward-looking statements and will be affected by a variety of risks and factors that are beyond our control including, without limitation, our history of losses, our ability to retain existing customers and add new customers, the continued growth of the market for an inbound platform; our ability to differentiate our platform from competing products and technologies; our ability to manage our growth effectively to maintain our high level of service; our ability to maintain and expand relationships with our marketing agency partners; our ability to successfully acquire and integrate companies and assets; our ability to successfully recruit and retain highly-qualified personnel; the price volatility of our common stock, and other risks set forth under the caption "Risk Factors" in our Quarterly Report on Form 10-Q filed on
Consolidated Balance Sheets |
||||||||
(in thousands) |
||||||||
September 30, |
December 31, |
|||||||
2017 |
2016 |
|||||||
Assets |
||||||||
Current assets: |
||||||||
Cash and cash equivalents |
$ |
176,743 |
$ |
59,702 |
||||
Short-term investments |
315,130 |
54,648 |
||||||
Accounts receivable —net of allowance for doubtful accounts of $622 and $617 at September 30, 2017 and December 31, 2016, respectively |
48,790 |
38,984 |
||||||
Deferred commission expense |
11,228 |
9,025 |
||||||
Restricted cash |
— |
162 |
||||||
Prepaid hosting costs |
1,411 |
5,299 |
||||||
Prepaid expenses and other current assets |
17,726 |
8,433 |
||||||
Total current assets |
571,028 |
176,253 |
||||||
Long-term investments |
35,669 |
35,718 |
||||||
Property and equipment, net |
40,601 |
30,201 |
||||||
Capitalized software development costs, net |
8,566 |
6,523 |
||||||
Restricted cash |
5,106 |
321 |
||||||
Other assets |
4,044 |
950 |
||||||
Intangible assets |
6,362 |
16 |
||||||
Goodwill |
14,950 |
9,773 |
||||||
Total assets |
$ |
686,326 |
$ |
259,755 |
||||
Liabilities and stockholders' equity |
||||||||
Current liabilities: |
||||||||
Accounts payable |
$ |
4,749 |
$ |
4,350 |
||||
Accrued compensation costs |
11,611 |
11,415 |
||||||
Other accrued expenses |
25,753 |
16,033 |
||||||
Deferred rent |
157 |
159 |
||||||
Deferred revenue |
118,366 |
95,426 |
||||||
Total current liabilities |
160,636 |
127,383 |
||||||
Deferred rent, net of current portion |
18,173 |
10,079 |
||||||
Deferred revenue, net of current portion |
1,792 |
1,171 |
||||||
Other long-term liabilities |
3,626 |
2,422 |
||||||
Convertible senior notes |
293,563 |
- |
||||||
Total liabilities |
477,790 |
141,055 |
||||||
Commitments and contingencies |
||||||||
Stockholders'equity: |
||||||||
Common stock |
36 |
36 |
||||||
Additional paid-in capital |
482,964 |
365,444 |
||||||
Accumulated other comprehensive income (loss) |
83 |
(864) |
||||||
Accumulated deficit |
(274,547) |
(245,916) |
||||||
Total stockholders'equity |
208,536 |
118,700 |
||||||
Total liabilities and stockholders' equity |
$ |
686,326 |
$ |
259,755 |
Consolidated Statements of Operations | |||||||||||||||
(in thousands, except per share data) | |||||||||||||||
For the Three Months Ended September 30, |
For the Nine Months Ended September 30, |
||||||||||||||
2017 |
2016 |
2017 |
2016 |
||||||||||||
Revenues: |
|||||||||||||||
Subscription |
$ |
93,164 |
$ |
66,505 |
$ |
255,030 |
$ |
182,357 |
|||||||
Professional services and other |
4,562 |
4,084 |
14,041 |
12,166 |
|||||||||||
Total revenue |
97,726 |
70,589 |
269,071 |
194,523 |
|||||||||||
Cost of revenues: |
|||||||||||||||
Subscription |
12,933 |
10,655 |
36,834 |
29,550 |
|||||||||||
Professional services and other |
6,077 |
5,157 |
17,839 |
15,428 |
|||||||||||
Total cost of revenues |
19,010 |
15,812 |
54,673 |
44,978 |
|||||||||||
Gross profit |
78,716 |
54,777 |
214,398 |
149,545 |
|||||||||||
Operating expenses: |
|||||||||||||||
Research and development |
18,828 |
12,100 |
48,087 |
33,182 |
|||||||||||
Sales and marketing |
57,904 |
41,193 |
155,284 |
115,531 |
|||||||||||
General and administrative |
14,110 |
11,435 |
41,730 |
31,674 |
|||||||||||
Total operating expenses |
90,842 |
64,728 |
245,101 |
180,387 |
|||||||||||
Loss from operations |
(12,126) |
(9,951) |
(30,703) |
(30,842) |
|||||||||||
Other expense: |
|||||||||||||||
Interest income |
1,274 |
224 |
2,311 |
604 |
|||||||||||
Interest expense |
(5,063) |
(97) |
(7,947) |
(277) |
|||||||||||
Other expense |
(26) |
(365) |
(251) |
(900) |
|||||||||||
Total other expense |
(3,815) |
(238) |
(5,887) |
(573) |
|||||||||||
Loss before income tax benefit (expense) |
(15,941) |
(10,189) |
(36,590) |
(31,415) |
|||||||||||
Income tax benefit (expense) |
5,358 |
(326) |
8,411 |
(318) |
|||||||||||
Net loss |
$ |
(10,583) |
$ |
(10,515) |
$ |
(28,179) |
$ |
(31,733) |
|||||||
Net loss per share, basic and diluted |
$ |
(0.29) |
$ |
(0.30) |
$ |
(0.77) |
$ |
(0.91) |
|||||||
Weighted average common shares used in computing basic and diluted net loss per share: |
37,047 |
35,393 |
36,639 |
35,038 |
Consolidated Statements of Cash Flows |
|||||||||||||||
(in thousands) |
|||||||||||||||
Three Months Ended September 30, |
Nine Months Ended September 30, |
||||||||||||||
2017 |
2016 |
2017 |
2016 |
||||||||||||
Operating Activities: |
|||||||||||||||
Net loss |
$ |
(10,583) |
$ |
(10,515) |
$ |
(28,179) |
$ |
(31,733) |
|||||||
Adjustments to reconcile net loss to net cash and cash |
|||||||||||||||
Depreciation and amortization |
4,146 |
2,769 |
11,123 |
7,992 |
|||||||||||
Stock-based compensation |
12,110 |
8,695 |
34,419 |
23,401 |
|||||||||||
Benefit for deferred income taxes |
(5,581) |
— |
(9,125) |
(165) |
|||||||||||
Amortization of debt discount and issuance costs |
4,799 |
— |
7,482 |
— |
|||||||||||
(Accretion) amortization of bond discount premium |
(692) |
136 |
(747) |
547 |
|||||||||||
Noncash rent expense |
1,344 |
744 |
4,343 |
2,693 |
|||||||||||
Unrealized currency translation |
(153) |
(82) |
(348) |
(146) |
|||||||||||
Changes in assets and liabilities, net of acquisition |
|||||||||||||||
Accounts receivable |
(9,671) |
(4,755) |
(8,510) |
(5,140) |
|||||||||||
Prepaid expenses and other assets |
2,555 |
(762) |
(5,363) |
(3,386) |
|||||||||||
Deferred commission expense |
(110) |
(77) |
(2,011) |
(80) |
|||||||||||
Accounts payable |
1,883 |
431 |
1,556 |
733 |
|||||||||||
Accrued expenses |
(131) |
1,800 |
6,838 |
3,737 |
|||||||||||
Deferred rent |
(21) |
(41) |
3,581 |
(75) |
|||||||||||
Deferred revenue |
7,906 |
6,929 |
20,561 |
18,715 |
|||||||||||
Net cash and cash equivalents provided by operating activities |
7,801 |
5,272 |
35,620 |
17,093 |
|||||||||||
Investing Activities: |
|||||||||||||||
Purchases of investments |
(267,359) |
(23,212) |
(572,636) |
(44,323) |
|||||||||||
Maturities of investments |
276,000 |
22,045 |
313,060 |
43,388 |
|||||||||||
Purchases of property and equipment |
(4,017) |
(2,081) |
(15,089) |
(13,350) |
|||||||||||
Capitalization of software development costs |
(1,966) |
(1,661) |
(5,306) |
(4,173) |
|||||||||||
Acquisition of a business and purchase of technology |
(9,415) |
— |
(9,415) |
— |
|||||||||||
Purchases of strategic investments |
(2,200) |
— |
(2,800) |
— |
|||||||||||
Restricted cash |
— |
— |
(4,587) |
— |
|||||||||||
Net cash and cash equivalents used in investing activities |
(8,957) |
(4,909) |
(296,773) |
(18,458) |
|||||||||||
Financing Activities: |
|||||||||||||||
Employee taxes paid related to the net share settlement of stock-based awards |
(1,057) |
(478) |
(3,154) |
(1,820) |
|||||||||||
Proceeds related to the issuance of common stock under stock plans |
2,924 |
2,977 |
10,409 |
9,145 |
|||||||||||
Repayments of capital lease obligations |
(269) |
(209) |
(787) |
(528) |
|||||||||||
Proceeds of the issuance of convertible notes, net of issuance costs paid of $10,767 |
(12) |
— |
389,233 |
— |
|||||||||||
Purchase of note hedge related to convertible notes |
— |
— |
(78,920) |
— |
|||||||||||
Proceeds from the issuance of warrants related to convertible notes, net of issuance costs of $200 |
— |
— |
58,880 |
— |
|||||||||||
Net cash and cash equivalents provided by financing activities |
1,586 |
2,290 |
375,661 |
6,797 |
|||||||||||
Effect of exchange rate changes on cash and cash equivalents |
691 |
125 |
2,533 |
427 |
|||||||||||
Net increase in cash and cash equivalents |
1,121 |
2,778 |
117,041 |
5,859 |
|||||||||||
Cash and cash equivalents, beginning of period |
175,622 |
58,661 |
59,702 |
55,580 |
|||||||||||
Cash and cash equivalents, end of period |
$ |
176,743 |
$ |
61,439 |
$ |
176,743 |
$ |
61,439 |
Reconciliation of non-GAAP operating income (loss) and operating |
Three Months Ended September 30, |
Nine Months Ended September 30, |
|||||||||||
2017 |
2016 |
2017 |
2016 |
||||||||||
(in thousands, except percentages) |
|||||||||||||
GAAP operating loss |
$ |
(12,126) |
$ |
(9,951) |
$ |
(30,703) |
$ |
(30,842) |
|||||
Stock-based compensation |
12,110 |
8,695 |
34,419 |
23,401 |
|||||||||
Amortization of acquired intangible assets |
38 |
20 |
54 |
64 |
|||||||||
Acquisition related expenses |
439 |
- |
439 |
- |
|||||||||
Non-GAAP operating income (loss) |
$ |
461 |
$ |
(1,236) |
$ |
4,209 |
$ |
(7,377) |
|||||
GAAP operating margin |
(12.4%) |
(14.1%) |
(11.4%) |
(15.9%) |
|||||||||
Non-GAAP operating margin |
0.5 |
% |
(1.8%) |
1.6 |
% |
(3.8%) |
Reconciliation of non-GAAP net income (loss) |
Three Months Ended September 30, |
Nine Months Ended September 30, |
|||||||||||
2017 |
2016 |
2017 |
2016 |
||||||||||
(in thousands, except per share amounts) |
|||||||||||||
GAAP net loss |
$ |
(10,583) |
$ |
(10,515) |
$ |
(28,179) |
$ |
(31,733) |
|||||
Stock-based compensation |
12,110 |
8,695 |
34,419 |
23,401 |
|||||||||
Amortization of acquired intangible assets |
38 |
20 |
54 |
64 |
|||||||||
Acquisition related expenses |
439 |
— |
439 |
— |
|||||||||
Amortization of debt discount and debt issuance costs |
4,799 |
— |
7,482 |
— |
|||||||||
Deferred income tax benefit from convertible notes and business combination |
(5,552) |
— |
(9,093) |
— |
|||||||||
Non-GAAP net income (loss) |
$ |
1,251 |
$ |
(1,800) |
$ |
5,122 |
$ |
(8,268) |
|||||
Non-GAAP net income (loss) per share: |
|||||||||||||
Basic |
$ |
0.03 |
$ |
(0.05) |
$ |
0.14 |
$ |
(0.24) |
|||||
Diluted |
$ |
0.03 |
$ |
(0.05) |
$ |
0.13 |
$ |
(0.24) |
|||||
Shares used in non-GAAP per share calculations |
|||||||||||||
Basic |
37,047 |
35,393 |
36,639 |
35,038 |
|||||||||
Diluted |
39,443 |
35,393 |
38,763 |
35,038 |
Reconciliation of non-GAAP expense and expense as a percentage of revenue |
|||||||||||||||||||||||||||||||||||||||||||||||||||
(in thousands, except percentages) |
|||||||||||||||||||||||||||||||||||||||||||||||||||
Three Months Ended September 30, |
|||||||||||||||||||||||||||||||||||||||||||||||||||
2017 |
2016 |
||||||||||||||||||||||||||||||||||||||||||||||||||
COS, Subscription |
COS, Prof. services & other |
R&D |
S&M |
G&A |
COS, Subscription |
COS, Prof. services & other |
R&D |
S&M |
G&A |
||||||||||||||||||||||||||||||||||||||||||
GAAP expense |
$ |
12,933 |
$ |
6,077 |
$ |
18,828 |
$ |
57,904 |
$ |
14,110 |
$ |
10,655 |
$ |
5,157 |
$ |
12,100 |
$ |
41,193 |
$ |
11,435 |
|||||||||||||||||||||||||||||||
Stock -based compensation |
(163) |
(591) |
(3,110) |
(5,015) |
(3,231) |
(139) |
(438) |
(2,341) |
(3,473) |
(2,304) |
|||||||||||||||||||||||||||||||||||||||||
Amortization of acquired intangible assets |
(38) |
— |
— |
— |
— |
(13) |
— |
— |
(7) |
— |
|||||||||||||||||||||||||||||||||||||||||
Acquisition related expenses |
— |
— |
(439) |
— |
— |
— |
— |
— |
— |
— |
|||||||||||||||||||||||||||||||||||||||||
Non-GAAP expense |
$ |
12,732 |
$ |
5,486 |
$ |
15,279 |
$ |
52,889 |
$ |
10,879 |
$ |
10,503 |
$ |
4,719 |
$ |
9,759 |
$ |
37,713 |
$ |
9,131 |
|||||||||||||||||||||||||||||||
GAAP expense as a percentage of revenue |
13.2 |
% |
6.2 |
% |
19.3 |
% |
59.3 |
% |
14.4 |
% |
15.1 |
% |
7.3 |
% |
17.1 |
% |
58.4 |
% |
16.2 |
% | |||||||||||||||||||||||||||||||
Non-GAAP expense as a percentage of revenue |
13.0 |
% |
5.6 |
% |
15.6 |
% |
54.1 |
% |
11.1 |
% |
14.9 |
% |
6.7 |
% |
13.8 |
% |
53.4 |
% |
12.9 |
% | |||||||||||||||||||||||||||||||
Nine Months Ended September 30, |
|||||||||||||||||||||||||||||||||||||||||||||||||||
2017 |
2016 |
||||||||||||||||||||||||||||||||||||||||||||||||||
COS, Subscription |
COS, Prof. services & other |
R&D |
S&M |
G&A |
COS, Subscription |
COS, Prof. services & other |
R&D |
S&M |
G&A |
||||||||||||||||||||||||||||||||||||||||||
GAAP expense |
$ |
36,834 |
$ |
17,839 |
$ |
48,087 |
$ |
155,284 |
$ |
41,730 |
$ |
29,550 |
$ |
15,428 |
$ |
33,182 |
$ |
115,531 |
$ |
31,674 |
|||||||||||||||||||||||||||||||
Stock -based compensation |
(455) |
(1,707) |
(9,013) |
(13,889) |
(9,355) |
(363) |
(1,238) |
(6,371) |
(9,368) |
(6,061) |
|||||||||||||||||||||||||||||||||||||||||
Amortization of acquired intangible assets |
(47) |
— |
— |
(7) |
— |
(44) |
— |
— |
(20) |
— |
|||||||||||||||||||||||||||||||||||||||||
Acquisition related expenses |
— |
— |
(439) |
— |
— |
— |
— |
— |
— |
— |
|||||||||||||||||||||||||||||||||||||||||
Non-GAAP expense |
$ |
36,332 |
$ |
16,132 |
$ |
38,635 |
$ |
141,388 |
$ |
32,375 |
$ |
29,143 |
$ |
14,190 |
$ |
26,811 |
$ |
106,143 |
$ |
25,613 |
|||||||||||||||||||||||||||||||
GAAP expense as a percentage of revenue |
13.7 |
% |
6.6 |
% |
17.9 |
% |
57.7 |
% |
15.5 |
% |
15.2 |
% |
7.9 |
% |
17.1 |
% |
59.4 |
% |
16.3 |
% | |||||||||||||||||||||||||||||||
Non-GAAP expense as a percentage of revenue |
13.5 |
% |
6.0 |
% |
14.4 |
% |
52.5 |
% |
12.0 |
% |
15.0 |
% |
7.3 |
% |
13.8 |
% |
54.6 |
% |
13.2 |
% | |||||||||||||||||||||||||||||||
Reconciliation of non-GAAP subscription margin |
||||||||||||||
(in thousands, except percentages) |
||||||||||||||
Three Months Ended September 30, |
Nine Months Ended September 30, |
|||||||||||||
2017 |
2016 |
2017 |
2016 |
|||||||||||
GAAP subscription margin |
$ |
80,231 |
$ |
55,850 |
$ |
218,196 |
$ |
152,807 |
||||||
Stock -based compensation |
163 |
139 |
455 |
363 |
||||||||||
Amortization of acquired intangible assets |
38 |
13 |
47 |
44 |
||||||||||
Non-GAAP subscription margin |
$ |
80,432 |
$ |
56,002 |
$ |
218,698 |
$ |
153,214 |
||||||
GAAP subscription margin percentage |
86.1 |
% |
84.0 |
% |
85.6 |
% |
83.8 |
% | ||||||
Non-GAAP subscription margin percentage |
86.3 |
% |
84.2 |
% |
85.8 |
% |
84.0 |
% |
Reconciliation of free cash flow |
||||||||||||||
(in thousands) |
||||||||||||||
Three Months Ended September 30, |
Nine Months Ended September 30, |
|||||||||||||
2017 |
2016 |
2017 |
2016 |
|||||||||||
GAAP net cash and cash equivalents provided by operating activities |
$ |
7,801 |
$ |
5,272 |
$ |
35,620 |
$ |
17,093 |
||||||
Purchases of property and equipment |
(4,017) |
(2,081) |
(15,089) |
(13,350) |
||||||||||
Capitalization of software development costs |
(1,966) |
(1,661) |
(5,306) |
(4,173) |
||||||||||
Free cash flow |
$ |
1,818 |
$ |
1,530 |
$ |
15,225 |
$ |
(430) |
Non-GAAP Financial Measures
In this release,
Management presents these non-GAAP financial measures because it considers them to be important supplemental measures of performance. Management uses the non-GAAP financial measures for planning purposes, including analysis of the company's performance against prior periods, the preparation of operating budgets and to determine appropriate levels of operating and capital investments. Management also believes that the non-GAAP financial measures provide additional insight for analysts and investors in evaluating the company's financial and operational performance. However, these non-GAAP financial measures have limitations as an analytical tool and are not intended to be an alternative to financial measures prepared in accordance with GAAP. We intend to provide these non-GAAP financial measures as part of our future earnings discussions and, therefore, the inclusion of these non-GAAP financial measures will provide consistency in our financial reporting. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures. A reconciliation of our non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included above in this press release.
These non-GAAP measures exclude share-based compensation, amortization of acquired intangible assets, acquisition related expenses, non-cash interest expense for the amortization of debt discount and debt issuance costs, and the deferred income tax benefit from convertible notes. We believe investors may want to exclude the effects of these items in order to compare our financial performance with that of other companies and between time periods:
(a) |
Stock-based compensation is a non-cash expense accounted for in accordance with FASB ASC Topic 718. We believe that the exclusion of stock-based compensation expense allows for financial results that are more indicative of our operational performance and provide for a useful comparison of our operating results to prior periods and to our peer companies because stock-based compensation expense varies from period to period and company to company due to such things as differing valuation methodologies and changes in stock price. |
(b)
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Expense for the amortization of acquired intangible assets is a non-cash item, and we believe that the exclusion of this amortization expense provides for a useful comparison of our operating results to prior periods and to our peer companies.
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(c)
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Acquisition related expenses, such as transaction costs and retention payments, are expenses that are not necessarily reflective of operational performance during a period. We believe that the exclusion of this these expenses provides for a useful comparison of our operating results to prior periods and to our peer companies. |
(d) |
In May 2017, the Company issued $400 million of convertible notes due in 2022 with a coupon interest rate of 0.25%. The imputed interest rate of the convertible senior notes was approximately 6.95%. This is a result of the debt discount recorded for the conversion feature that is required to be separately accounted for as equity, and debt issuance costs, which reduce the carrying value of the convertible debt instrument. The debt discount is amortized as interest expense together with the issuance costs of the debt. The expense for the amortization of debt discount and debt issuance costs is a non-cash item, and we believe the exclusion of this interest expense provides for a useful comparison of our operating results to prior periods and to our peer companies. |
(e) |
The deferred income tax benefit from the convertible notes issued in May 2017 is a non-cash item created by the difference in the carrying amount and tax basis of the convertible notes. This taxable temporary difference resulted in the Company recognizing a $9.4 million deferred tax liability which was recorded as an adjustment to additional paid-in capital on the consolidated balance sheet. The creation of the deferred tax liability is recognized as a component of equity and represents a source of future taxable income which supports the realization of a portion of the income tax benefit associated with historical net operating losses. The deferred income tax benefit from the convertible notes is a non-cash item that is unique to the issuance of the Company's convertible notes, and we believe the exclusion of this deferred tax benefit provides for a useful comparison of our operating results to prior periods and to our peer companies.
The deferred income tax benefit from the business combination entered into in September 2017 is a non-cash item created by the difference in the carrying amount and tax basis of the assets and liabilities acquired. This taxable temporary difference resulted in the Company recognizing a $2.2 million deferred tax liability which was recorded as an adjustment to goodwill on the consolidated balance sheet. The creation of the deferred tax liability represents a source of future taxable income which supports the realization of a portion of the income tax benefit associated with historical net operating losses. The deferred income tax benefit from the business combination is a non-cash item that is unique to the business combination, and we believe the exclusion of this deferred tax benefit provides for a useful comparison of our operating results to prior periods and to our peer companies. |
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